Firstly, 'TFMC' unwraps as Total Facility Management Company. Total integrated facilities management is what we do, and our objective is to enable you to concentrate on your core business – the business you do best. Our aim is simple – to exceed the expectations of our clients in terms of value-for-money service delivery, maximisation of savings potential, and support to the core business in terms of reliability and sustainability. As leaders in FM, we believe that in addition to service delivery and providing solutions for our clients, the delivery of tangible benefits is a primary consideration.
You will want to know more than that brief preamble, so you can find out all about TFMC in our “Profile” (our History, Philosophy, Credentials, etc.) and expansive information about our unique offering in “What we Offer” (Technical Service Delivery, Project Management, Property Management, Total Integrated Facilities Management). “Case Studies” will provide you with definitive examples of our track-record, and recent developments within our company are reflected in “News”.
“Business Watch” is a bonsella – regularly updated articles reflecting trends and tendencies in business generally, and – naturally – in Facilities Management. “Contact” provides you with the means to contact us – which you should do if you want to make room for new growth in your business.
The second video shows you, our customer, how our Call Centre functions - receiving, logging and despatching service request calls. The status of these calls is meticulously tracked until they are successfully closed to the customer’s satisfaction. And to ensure that our Call Centre consistently maintains a high standard of service excellence, we conduct customer satisfaction surveys.